4 Common IT Troubleshooting Tips Everyone Should Know



troubleshooting your own computer

IT problems arise in all shapes and sizes, and often times small issues pop up with regularity. This takes up time and patience.  The good news is that with a little bit of knowledge, everyone can handle minor tech-related issues themselves.

These four common troubleshooting tips are core methods to solving small scale IT problems and will make you feel like an expert in no time.

Task Manager

Ever had a random freeze up or program that won’t close? Likely you’ve also heard someone say “just CTRL + ALT + DEL.”

What they’re referring to is Task Manager, and by inputting the above keys, your system will boot to a “safe screen” which gives you various options, depending on your operating system. One of them lists all running applications, hardware status and resource usage so you can see what’s going on with your device.

If your system is running slow, or a program is frozen, this is a great way to close them out manually. You can check to see which programs are responding and end the tasks right from “Processes” that are not.  It’s a quick check to solving simple IT problems.

Search Engine

Even IT experts rely on googling up a certain issue. Indeed, many IT problems can be resolved by searching for the problem on the web, either by looking up the error code (if any), seeing what resulted in the problem, or just noting PC behavior.

Solving the problem is mostly about understanding what the problem actually is. You can save yourself a lot of frustration by searching online.

Restarting the System

Restarting the PC is often the easiest way to fix a variety of problems. This is because sometimes a system will install updates in the background, or other settings have changed, which can be reset through a basic restart.

Restarting is a simple way to test if there’s actually a problem, but note that restarting the systems without saving running programs might result in lost work.

Run Anti-Virus

If you have permissions, running anti-virus is a great idea. This is in response to strange computer behavior or abrupt slowdowns. If pages are taking longer to load, ads are appearing, the functionality of web page is changing (ads appearing in words as links) then this could be malware.

If it’s not, then slowdowns can be attributed to performance issues. IT staff try to look for this when rooting out problems.

As always, if you suspect malicious activity on your device it is imperative that you report it to your IT team. However, these four essential tips are the foundation of rooting out basic problems. Is the issue rooted in the PC itself or some other factor? The network? Failing hardware? By employing these strategies, you’ll make yourself look like an expert, and save IT valuable time in the process.


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